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System Engineer, Americas - more -
Salary:$100-125KLocale:Miami, FL
Function:Other / Misc.Date Closed:October 04, 2010
Industry:Technology / Telecommunications / SoftwareJob Contact:more
Job Responsibilites:
• Provide high level presale technical support for Company’s customers and partners the CALA Region, in particular including large Internet Service Providers, carriers and mobile internet providers.

• Deliver solutions to the company customers based on the company product set. The solutions must be aligned with the customer business requirements and reflect the relevant technical best practices.

• Communicate the value of a Company solution to all levels of the customer organization.

• Posses a high degree of knowledge of relevant technology and industry standards and is expected to become an expert in the Company product line.

• Conduct pre sales activities with key service provider customers (presentations, workshops, RFIs, RFPs..).

• Understand customers’ network and challenges, analyze needs and requirements and recommend and promoting Company solutions.

• HLD and LLD of solutions with customers, including sizing and implementation.

• Execute independently Proof of Concept, trials and acceptance testing at customer sites.

• Train and assist local partners, perform professional services and network audits.

• In charge of the technical well-being of the customers, resolve issues, be part of the (on site) post-sale process.

• Manage Customer Expectations and Solution end-to-end.

Job Requirements:
• Highly technical and experienced engineer with theoretical and hands on experience in IP networking

• Experience of 5+ years as Technical System Engineer (Pre-Sale) as described above.

• Strong background in Service Provider & mobile operator environments and needs.

• Strong presentation skills and customer relations.

• Certification in Networking.

• Experience with network equipment (routers, routing protocols, firewalls, VPN devices, DPI devices, network management tools).

• Experience in Linux/Unix - required, database systems – an advantage.

• Excellent human relations, customer facing skills.

• Ability to design network solution for complex requirements

• Extensive travel will be required (mostly in the CALA region).

• Excellent verbal and written communication skills.

Other:
Experience

• 5+ years as Technical System Engineer (Pre-Sale) as described above.

• Strong background in Service Provider & mobile operator environments and needs.

• Strong presentation skills and customer relations.

• Certification in Networking.

• Experience with network equipment (routers, routing protocols, firewalls, VPN devices, DPI devices, network management tools)

• Experience in Linux/Unix - required, database systems – an advantage


Languages

• High level English and Spanish is required, other languages (Portuguese) an advantage

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